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Assets

The assets card allows you to access your downloads, replace your file and more. This is on the ‘Media’ tab when you are editing your video.

Asset Card

From the Media tab you can see a 7 day history for the media, as well as replace the file. More details can be found here.

There are 2 file downloads of your video available for download through media manager:

  • Audio File: An audio-only file download of your video will be created during the initial upload process. Once ready, a link to download the video as an m4a file will be shown on the Media tab.
  • Video File: An mp4 file (capped at 720p) download of your content can be created by enabling downloads. If downloads are not enabled this link will not be shown.

The input file meta will show you the information we extracted from your input file. This can be useful when debugging playback issues or if the output doesn’t quite match what you expected it to be.

Input File Meta

Media Manager allows you to download what we call the “Master Asset”. This is not optimised for online streaming and only to be downloaded for purposes like archiving or editing the video offline. When you request a master asset a download link will be emailed to you. This link will be valid for 24 hours.